8 Steps to Building a Successful Swag Store

Questions you need to answer before you can build a successful company swag store.

1. WHAT IS THE PURPOSE OF HAVING A COMPANY SWAG STORE

  • Why do you need a store? (Marketing, brand awareness, employee swag, etc.)
  • What are your goals?
  • Is there a demand? Who will purchase from the store and what are the items used for?
  • Do employees have budgets, or are they spending their own money?
  • Will employees and distributors be required to purchase corporate logo merchandise through the store or can they buy from any vendor?

2. MINIMUM REQUIREMENTS

A lot goes into building a company swag store, so among the criteria we evaluate is the minimum spend. We will build a swag store if it fits our philosophy and model and if the company spends a minimum of $250,000 per year in sales. This is a very low cost of entry for an amazing custom store with a large selection, multiple logo options and little or no inventory liability.

3. FUND THE STORE!

Many companies believe employees will spend their own money for promotional products, swag and logo apparel, however they are usually disappointed. If you GIVE swag to employees, they love it, but typically they will not buy it.

The best way to make a company store successful is to fund it. Some companies give employees an annual budget of to purchase company branded items. Other companies give points for birthdays, anniversaries, performance, safety, attendance or other criteria. Our system allows you to easily manage points and budgets for all employees.

4. COMMUNICATION

Funded or not funded, monthly communication is key (company newsletter, e-blast, company intranet). The communication can feature new items or specials, offer free shipping or just showcase items. We have learned one thing, “out of sight, out of mind.” Without gentle reminders about the store and products, it will slowly die. We send custom monthly e-blasts to store users.

5. KEEP IT FRESH

Frequently adding new brands and styles of company logo apparel and promotional products is important, especially if the company store is the only place to purchase logo merchandise. No one wants to see the same choices every time they shop, so we strive to frequently add items.

6. LISTEN

Sending a survey to your employees is a great way to understand what they want, price points, etc. We can work with you to do this. It is a great starting point before launching a company store, or getting feedback on an existing store. When employees feel like they have a say, they are all in and will use and promote it. Employee word of mouth is a great and helps the company store’s success.

7. PRODUCTS AND PRICE

The product assortment must match your demographics and their price points. Who is buying and why are they buying (personal use, events, customer gifts)?

8. INVENTORY

Do you want inventory or Just In Time items, or both? Depending on your volume and who is buying, we can determine the best choices for you. We call it Rightsourcing.

To build a successful company swag store, it takes planning and proper execution. iCoStore will consult and work with you to build a very successful corporate swag store or steer you in a different direction if one isn’t needed.

Ready To See A Real On-Demand Store In Action?

If you suspect your current "on-demand" program is still running on inventory and workarounds, we can walk you through how a true one-piece model works and where it would have the most impact in your business.

FAQs About On-Demand Company Stores

Not always. Some programs work well with just-in-time or on-demand production, while others may need a mix of inventory and on-demand items depending on product type, volume, and how the store is used. The best setup usually depends on your audience, order patterns, and whether certain items need to be available immediately versus produced as orders come in.

A successful company swag store starts with a clear purpose. Before launch, you need to know who the store is for, what goals it supports, what products people actually need, and whether purchases will be employee-paid, company-funded, or tied to budgets or points. Stores tend to perform best when they are supported by ongoing communication, fresh product updates, and an assortment that matches the audience using them.

In many cases, company-funded stores drive stronger participation. Employees usually enjoy receiving branded items, but they are often less likely to purchase them with their own money unless the products are highly relevant or desirable. Many organizations improve adoption by giving employees a budget, points, or store credit tied to anniversaries, recognition, safety programs, or other milestones.

About iCoStore

iCoStore builds and runs true on-demand company stores for organizations that are done with wasted inventory, dated systems, and brand chaos. We combine proprietary technology with in-house production to power branded merchandise, uniforms, print, and recognition programs from a single platform.

In this Article

Share This Article

Keep exploring on-demand programs

Stop Handing Out Candy at Tradeshows

Your company just dropped $15,000+ on a tradeshow booth. You’ve got prime floor space, a killer backdrop, and a team
All topics Education
Read Article

8 Steps to Building a Successful Swag Store

What makes a successful company swag store? Not every company needs one, even if they think they do. I often
All topics Online Company Store
Read Article

The Ultimate Guide: Selecting The Perfect Partner to Manage Your Online Swag Store

Selecting the ideal distributor to build and manage your online swag store involves much more than just the product selection
All topics Education
Read Article